Your data protection rights under GDPR
Last updated: September 2026
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on 25 May 2018. It establishes rules relating to the protection of natural persons with regard to the processing of personal data and rules relating to the free movement of personal data. Following the UK's departure from the European Union, the UK GDPR applies alongside the Data Protection Act 2018.
verdant-branch is committed to complying with both UK GDPR and EU GDPR where applicable.
verdant-branch acts as the data controller for personal information collected through our website and in the course of providing our services. As data controller, we determine the purposes and means of processing personal data and are responsible for ensuring that such processing complies with applicable data protection laws.
Under the GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. This is commonly known as a Subject Access Request. We will provide this information free of charge within one month of receiving your request, unless the request is manifestly unfounded or excessive.
You have the right to request that we correct any personal information you believe is inaccurate or incomplete. We will respond to such requests within one month.
Also known as the "right to be forgotten", you may request the deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected, or when you withdraw consent on which the processing was based.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful but you do not want the data erased.
Where processing is based on consent or performed by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to processing of your personal data where the processing is based on legitimate interests or is for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently engage in automated decision-making of this nature.
We process personal data on one or more of the following lawful bases:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
We primarily process data within the United Kingdom. Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities or adequacy decisions.
To exercise any of your GDPR rights, please contact us using the details below. We may need to verify your identity before processing your request. We will respond to your request within one month, though this period may be extended by two further months where necessary due to the complexity or number of requests.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
For any questions regarding this GDPR information or to exercise your data protection rights, please contact us:
verdant-branch
47 Commerce Street
Birmingham B2 4QR
United Kingdom
Email: [email protected]